Privacy Policy — Midwest Express Inc.
Who we are
This website is operated by Midwest Express Inc. (“Midwest Express,” “we,” “us,” or “our”), a licensed common motor carrier (USDOT 2869210, MC 961789) headquartered at 1323 Butterfield Rd, Suite 111, Downers Grove, IL 60515. Our website address is https://midwestexpressinc.com/.
Information We Collect
When you submit a form on our site (including quote requests, contact forms, or SMS opt-in forms), we collect the information you provide — such as name, company, phone number, and email address — along with your IP address and browser user agent string for security and spam-prevention purposes.
Cookies
If you submit a form on our site, we may save basic form data in a cookie for your convenience, so you don't have to re-enter it later. These cookies last up to one year and contain no sensitive personal data.
How We Use and Share Your Data
We use the information you provide to respond to freight and dispatch inquiries, provide shipment/load updates, and improve our services. We do not sell your personal information.
SMS/Mobile Information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
We may share mobile information with subcontractors and service providers who assist us in delivering these messages (for example, our SMS platform provider), solely for that purpose. These parties are prohibited from using the information for any other purpose.
Data Retention
Form submissions and their associated metadata are retained as needed for business, legal, and administrative purposes.
Your Rights
You may request a copy of the personal data we hold about you, or request that we delete it, by contacting us at vlada@midwestexpressinc.com. Some data may be retained where required for legal, administrative, or safety-record purposes (e.g., FMCSA compliance).
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. Additional terms governing our text messaging program are available at https://midwestexpressinc.com/sms-terms/.
Contact
Midwest Express Inc.
1323 Butterfield Rd, Suite 111, Downers Grove, IL 60515
Phone: (773) 938-3370
Email: vlada@midwestexpressinc.com