SMS and Telephone Messaging Terms and Conditions — Midwest Express Inc.
By providing your phone number(s) to Midwest Express Inc., you agree and understand that:
Midwest Express Inc. and/or any third-party service provider acting on its behalf (“Midwest Express”) may communicate with you at such number(s) by phone call, voice message, SMS text message, or prerecorded/artificial voice messages (“Communications”) regarding load status, dispatch updates, delivery scheduling, and other transactional or customer-service purposes.
Standard message, data, or voice rates may apply from your carrier. Reply HELP to any SMS for assistance, or call (773) 938-3370. Reply STOP, STOP ALL, CANCEL, UNSUBSCRIBE, QUIT, or END at any time to opt out — you'll receive one final confirmation message.
Additional terms may be provided in the future (e.g., in an opt-in confirmation message) and will supplement, not replace, these terms.
You represent that you are the subscriber (or authorized user) of the phone number(s) provided, and agree to notify us if that number changes or you no longer have access to it.
1. SMS Consent & Data Use
Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you've consented to receive texts from Midwest Express Inc., you may receive messages related to: dispatch confirmations, load/delivery status updates, appointment or scheduling coordination, and general customer service follow-up. Reply STOP to opt out at any time.
3. Message Frequency
You will receive up to 20 messages per month related to your active shipments.
4. Potential Fees
Standard message and data rates may apply depending on your carrier plan.
5. Opt-In Method
You may opt in verbally during a phone conversation with our dispatch team, or by submitting your number through a form on this website.
6. Opt-Out Method
Reply STOP to any message at any time, or contact us directly to request removal.
7. Help
Reply HELP to any message, call (773) 938-3370, or visit https://midwestexpressinc.com/ for support.
8. Standard Disclosures
You will receive up to 20 messages per month. Message and data rates may apply. Opt out anytime by texting STOP. For assistance, text HELP or visit our Privacy Policy and Terms pages.
Carrier Liability Disclaimer
Participating carriers include AT&T, Boost Mobile, MetroPCS, Sprint, T-Mobile, Verizon Wireless, Virgin Mobile USA, U.S. Cellular, and others. Carriers are not responsible for delayed or undelivered messages due to factors outside their control.
By providing your phone number, you knowingly and voluntarily agree to indemnify, defend, and hold Midwest Express Inc., its officers, directors, employees, and agents harmless from claims arising from these Communications, except as prohibited by law.